The staff team provide a good level of well-planned and highly individualised care through the implementation of comprehensive placement plans and risks assessments; young people are central in all decisions made.OFSTED
The young people thrive in a nurturing, supportive environment where they feel safe. Young people say they feel safe and are safeguarded from harm, as far as is possible, and unsafe behaviours are challenged appropriately.OFSTED
One of the best services to work with, contact is second to none and any concerns or worries are highlighted. They have clear child focus and are very supportiveSchool Link Worker
Staff demonstrate an extremely thorough understanding of the individual and complex needs of the young people and work consistently to support them.OFSTED
Staff make sure young people are well prepared and confident about their future plans. This helps them to make important choices and move successfully on from the home.OFSTED
The manager keeps abreast of current issues in the field of social care, cascading these to the staff team. The staff team reflect on this range of information to enhance their skills.OFSTED
I have been working with Calcot Services for Children for a number of years and when there are new members to my team, I can’t wait to bring them to see the homes – just like a family home, with lots of photos – this is just what they (YP) need.Family Support WorkerReading Borough Council
My first thoughts being, what a lovely house and how it was so different from some of the care homes that I have visited in the past.Thames Valley Police
It’s lovely to read how happy the children are in their respective homes and despite the difficulties, they still feel safe and happy. Well done to all the teams and their managers within the homes.Children’s CommissionerReading Borough Council
We pride ourselves on having created a unique ethos which is practised throughout our communities and which forms the basis for our person specification qualities.
These are warmth, genuineness, integrity, honesty, commitment, experience, knowledge, compassion, the ability to celebrate diversity, humour, empathy and respect for others.